Privacy Policy June 2018

This policy explains how Hello Communications Group Ltd uses any personal information which we collect when you visit this web site or via other means.

What information do we collect?

We may collect information about you such as your name, organisation, contact details and use of our web site. We may obtain this directly from you if you make an enquiry, register for our news or blog posts, comment on our blog, social media feeds or news or otherwise interact with us, or we may obtain it from research or other sources including web site cookies.

How do we use the information and on what legal bases?

We may use basic information about you to reply to your enquiries and fulfil requests to receive our news or blog posts. We may send you details about our business or information, news or tips we think may be of interest to you. If you’re a journalist or a blogger, we may use your details to get in touch with you about news or stories we think may interest you.

We conduct these data processing activities on the basis of legitimate interests connected with running and marketing our business and supporting our clients.

We may use information about you if we’re working with you as your services provider or your customer, or exploring the potential to do so, on the lawful data processing basis of contract.
You can opt out of communications with or from us at any time – contact hello@hellocomms.com

Retention, sharing & security

We will retain data for as long as we believe it may be useful and remains up-to-date.

We will never sell or give your personal data to other companies for their sales or marketing purposes without your prior permission or for legitimate practice of running our business to which you have pre-agreed.

We take all reasonable measures to keep the data we hold safe including keeping devices containing data password-protected, backing up important data and practising a high level of professional discretion in terms of data disclosure.

Access, correction & removal

You have the right to request a copy of the information we hold about you, to correct it if it’s inaccurate or to ask us to delete your information. Please email hello@hellocomms.com or write to Hello Communications Group Ltd, Seymour House, 60 High Street, Chesham, Buckinghamshire, HP1 5E.

Web site cookies & email tracking features

Cookies are text files which this web site, like most sites, places on your computer when you visit. For further information about cookies, visit www.aboutcookies.org or www.allaboutcookies.org. Our email communications may include tracking features which monitor how our emails are being opened and which links within them are clicked.

We use cookies and occasionally email tracking features and analytics based on our legitimate interests in monitoring the use of our web site and the reception of our emails so we can improve them, and in providing certain web site features and services.

If you’re not happy with our site’s use of cookies, you can delete our cookies after visiting (the above sites tell you how) or use your browser’s anonymous settings (‘Incognito’ in Chrome, ‘InPrivate’ in Internet Explorer, ‘Private Browsing’ in Firefox and Safari) to visit our site.  Alternatively, you can set your browser not to accept cookies, although please be aware some of our site features may not function properly as a result.

If you’re not happy with our email communications use of tracking features, you can unsubscribe at any time.

Other web sites

Our web site contains links to other sites. This privacy policy only applies to Hello Communications Group ltd, so when you visit other sites via links from our site or otherwise, you should refer to their privacy policies.

Changes to our privacy policy

We keep our privacy policy under review and will update it as necessary on this web page.

Contact

If you have any questions about this policy, please contact Ruth Leonard at hello@hellocomms.com